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In my previous post The Back Story Part 2, I mentioned that recently it had occurred to me that the kids that were diagnosed with spectrum disorders when my own kiddo was a toddler have also grown up. What I haven't mentioned was how this occurred to me- it seems obvious but sometimes we have to first see the dots before we can connect them. Many times we overlook the dots or the signs pointing us in a direction because we are so busy being busy or chasing the next project, the next goal, the next title etc. In my experience, that hamster wheel we can get stuck on also comes with the most amazing blinders.



A few years ago, I hopped off the hamster wheel for the first time. Feeling lost, burnt out, overwhelmed and just done, I knew I needed to dial back and reassess. While healing & searching for my purpose, my thoughts turned to photography because when I was really little I thought this was something I wanted to do 'when I grew up' (do we ever actually grow up? I'm still waiting hahaha) maybe this was my thing that I was missing. Needing some sort of income while dialing back, I took a job managing a portrait studio in a local department store to test the waters.


While working there I was lucky enough to have to opportunity to capture some special moments for families that had either struggled to have photo sessions complete or had very few photos that captured a smile or their family member's character for various reasons. These were always my favourite sessions, the slowing down, taking the time to get the kids AND parents comfortable enough to get the shot.


To see the relief on a mom's face when I said we didn't have to rush, we have privacy in the studio, take your time and I'll follow your lead was huge for me and also sad.

Sad because we tend to expect the world to operate on the same speed for everyone and those that don't are the ones that either get left out, lost in the shuffle or completely stressed out trying to fit into the cookie cutter world we live in.


 

Coincidentally this happened to pop up in my Facebook memories

yesterday so I thought I would share it here.


 

Being who I am, my thoughts turned to everyday activities for these families- I knew what some school days looked like from spending time in my kiddo's school as a helper over the years, I could see what grocery shopping looked like just standing at the counter in the studio watching the struggles and then I remembered what haircuts looked like when I was working in a salon environment. Not always ideal and I can only imagine a stressful event for the families involved before, during and then the aftermath at home with exhausted kids and parents.


I thought to myself

'why isn't there a salon dedicated to helping clients with special needs, to take some of that stress off of the caregivers or parents? A safe space to just be themselves without pressure, stares or judgement. Someone should speak up and do something about this! A strongly worded email is in order...."

...then it hit me

"Wait a minute! I'm a someone that can do that!!" "It's not someone else! It's me. I can do this."


 

"Wait a minute! I'm a someone that can do that!!"



 

Buuuuut having the idea is one thing, being in the right frame of mind and financial position to go for it is completely another. The timing wasn't right, I had more learning and growing to do.



Side Tangent Alert!


Some of the things I witnessed during that short time in the department store portrait studio were disheartening. I have seen countless families struggling with anything from tired toddlers (or tired moms, dads and grandparents) that really need a hug and a nap and are letting the entire store know about it to caregivers one on one or with groups of people in their care, doing their best to assist with what may be a weekly outing for necessities or change of scenery to individuals with their own challenges persevering alone one step at a time. In all of these scenarios there were most certainly the helpers lending support or a kind gesture but there were many more that either looked the other way, dodged and avoided intentionally or perhaps completely missed the opportunity to be a helper by simply not holding a door or offering a smile due to their own preoccupation (we are all guilty of this sometimes) but in too many instances there are leers of judgement and often comments muttered or said directly to the family or individuals out loud for all to hear with quite often nothing but shame and a hurtful intent. Leaving those on the receiving end, going home feeling worse than they did before they went out.


 

As a side note I want to add that our society has missed a few few lessons on being good, polite decent humans and I think we should make a rule that everyone must work in a big box store for a period of time before being turned loose in the adult world.


Please be kind to the retail workers you cross paths with while shopping- it's generally a rude and very trying

environment to be in day in and day out.



 

Sometimes I feel these uncomfortable moments can happen even with the best of intentions. Making the effort to move furniture or an obstacle in a salon can be one of those times. It's nothing for us to slide a chair out of the way in order to accommodate a wheel chair, I don't think any hairdresser out there would ever argue that point. However if I were on the other side and needed the accommodation, I imagine it would be another instance of the world I live in not being designed for me to participate and while feeling appreciative of the effort and care offered to me, I might be left feeling as though a particular task is too much bother on any given day. I also would like to note that while I have mentioned moving furniture, sometimes its not furniture, sometimes its sensory issues, sometimes it's daily challenges that only the family under one roof fully understand, sometimes it's challenges that we as individuals don't fully understand ourselves or are ready or even want to talk about and sometimes those challenges can leave us feeling like a so called normal task is just too big. I have seen it from the outside looking in, I have been on the caregiver side and heard the comments and caught the judgmental looks and occasionally feel the world isn't built for me either.


 
 

I think this is the gap, this is what's needed.


A 'normal' task or service over time has grown into a much larger task much like an event (which is great for those that enjoy that experience!) I want to bring the 'normalcy' of a haircut to those that may have either forgone going to a salon or have opted to go to a discount salon for the swiftness of the 'get in and get out' aspect but perhaps feeling like they are missing out on some of the luxury of going to a higher end salon. I want to offer it with patience for those that need it, while maintaining our client's dignity as we all deserve and in the quiet of the client's safe space.


What's more luxurious than having your personal hairdresser come to you? Celebrities do that, they may be onto something...


Back To Our Back Story


With a strange sense of calm that this is the right path, we're jumping in with both feet. Anyone that knows me well knows I swear by listening to the voice inside and anytime I have ignored the voice, I am consistently met with that same voice later saying 'I told you so'.

The same voice that shouts 'this is the thing you should be doing' is the same voice that said 'wait not now' when I wanted to do it in December is the same voice that said 'Ok now and here's how we're going to do it. Oh and by the way, the universe is giving you lots of time to reconnect with everyone in your house and lots of time to wrap your head around all of the new things you are about to begin- web design, Instagram, FB, LinkedIn, how to post, when and what.'


You see I left my job in early March-literally right before the pandemic strolled in- pretty sure lock-down started the week I was officially off the books for my employer. I was chewing on this for a few months working all the what if's and details out, then a social media ad popped up about the Niagara Region Home and Garden Show at the Scotiabank Centre in Niagara Falls. I thought "This is it! This is the sign!" For whatever reason the voice kept saying 'end of March, end of March' then this ad popped up-for the largest home and garden show in the region taking place-AT THE END OF MARCH! Perfect! I thought, I'll launch at the show, introduce myself to as many people in one weekend as I can and see where that takes us as a starting point.

After a deflating initial email with a quote wayyyy out of my budget for tabling at the show, the wonderful organizer found a solution and we were in! Incredible! This was clearly meant to be!


Fast forward and in a couple of short weeks we launched a website and social platforms, created and ordered all of our printed marketing materials, everything we needed for the show and then lock down happened. The show we were set to launch at is cancelled and here we are. For now continuing to grow our network remotely (any shares of our posts are immensely appreciated!), I have been completing more online courses, seminars and webinars, learning how to maximize all of the tools at our finger tips while we wait patiently for the world to be able to reconnect safely and figure out what safely even looks like.


 

James (and the lock-down beard) & I, patiently waiting out the lock-down...


 

Thanks for reading and for all of the kind feedback and love.

If you have any questions please feel free to reach out anyway you feel comfortable. All of our communication links are at the bottom of the page.


Please continue to share our links and posts as that is helping to grow our network. We will be looking for community partners soon!

If you know of a group that could benefit from our service please feel free pass our info along to them.


For now please stay home if you can, keep a safe distance if you can't, wash your hands and ask for help if you need it.





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  • Writer's pictureDonna

I started doing hair for 2 reasons-initially it was so that when I did eventually go to post secondary I wouldn't be fighting for minimum wage coffee shop/ fast food chain jobs to pay for school (that seemed to be the thing to do at the time). I figured I could make more money working in a salon in the same number of hours and have a better chance at a job. Once I started working in the salon I discovered I loved making people feel good even if it only lasted a few minutes, for those few minutes I had the ability to fix a bad day, a sad day, a rough week or whatever just by being present and doing their hair!


 
 

What I also discovered was that I didn't enjoy the superficial side and the salon atmosphere in general- I'm an introvert that can be extroverted when need be but it's not my comfort zone. The sounds, the smells, the lights, the cackles & whispers, the glam, the drive to be more glam than the day or client before-- everything was exciting for about ten minutes then completely draining and overwhelming for me. That's how I know the salon environment isn't for everyone. I love having my hair done but don't love any part of the salon experience. That's a tricky thing to realize when you love doing hair.

Confusing for sure.


"That's a tricky thing to realize when you love doing hair, confusing for sure."


 

Back to the occupational therapy from my previous post The Back Story: Part 1-- I'm a problem solver by nature. Throw a problem or obstacle at me and I'll likely come up with a logical solution that is completely off the wall & outside the box but a sound option nonetheless. For me to witness the challenges many people face and know that I could come up with solutions to alleviate stress or solve an issue was (still is) amazing to me.

Yup-That's me with my buddy 'Travis'!

Somewhere around 1990...



During a co-op in high school, I spent some time at the Niagara Children's Centre, that co-op opened my eyes to that path and so much more.


Having grown up with and spent time with family members and friends with special needs of all sorts I'm not new to the challenges and thought everyone had grown up this way- apparently not.



 

Later when my kiddo was in nursery and elementary school, I was a stay at home mom with a home salon. I had the luxury of being able to assist with the extra programs in the schools and as such got to spend time and assist in the Autism/Sensory classroom with lunch feeding and other activities as needed. Again I thought everyone did this and was part of this--turns out that isn't so.

Recently it has occurred to me that the kids that were diagnosed with spectrum disorders when my own kiddo was a toddler have also grown up and as we know many challenges don't disappear just because we grow up-- funny how we still think of other people's kids as the toddlers we knew and not the same age as our own grown kids- or is that just me? ;).

Locally we have a few businesses offering low sensory hours for shoppers which prompted me to do a quick google search of hair salons in our area specializing in supporting clients with sensory challenges and I surprised to see only one came up and it was children's salon. Now keep in mind this was a quick search, not a deep dive, my intent is not to take away from the many amazing stylists and salons that welcome and do their best to accommodate all of their clients. My search was for businesses specifically focused on supporting clients with sensory or special needs. We'll be circling back to this in the next post in this series The Back Story Part 3- P.D.Q-Patience, Dignity and Quiet.



For me, the answer was quite clear when asked the questions-

How would you serve?

What do you love doing?

What would make your heart sing?"


If I can take just a few minutes of stress off of a client or caregiver and give a few minutes of my patience to a client that needs it while getting their hair under control, freshened up or sorted out, then this. THIS is what I should be doing. Getting your haircut shouldn't be difficult, it's a necessity and I can help with that!


Is there something you love doing?

Anything at all- not just career or purpose related-ANYTHING.

What is it?

Share it with me in the comments, I'd love to hear about it!


Thanks for reading!

More to come in the next post The Back Story Part 3- P.D.Q Patience, Dignity and Quiet!



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  • Writer's pictureDonna

I should probably explain how Cocoon came to be. This will take a few posts that will carry over to other posts and so on. I'll do my best to keep on track and not jump all over the place-for the side tangents I'll create a link for that part of the conversation to come later. I did mention in the first post we would evolve over time right? Oh and all of this writing and sharing? It's my kryptonite, but growth is uncomfortable in the beginning so...


...Here We Go


I have been a licensed hairstylist for over 25 years. I trained and worked in a traditional salon environment (which I had conflicting feelings about and was ultimately not happy in!), I have had an in-home salon and have for a short time also run a salon in a local Alzheimer's care facility.

In my younger days (much, much younger days) I had intended to pursue a career in occupational therapy then somewhere along the line life happened, that career didn't happen and here we are.




It may be important to note that I grew up in Niagara, went to elementary school in Niagara Falls, junior grades & high school in St Catharines, moved back to Niagara Falls in my early 20's and raised my kiddo there for the most part of their life and a few years ago we moved to Port Robinson.

 

Throughout the last 10 years I have had some major life changing events- some devastating and some amazing! All of them important events which led me down a path of necessity rather than passion. I have achieved huge personal & professional growth & enjoyed titles and awards that many people strive for. Although I was good at what I was doing at the time and will be eternally grateful for the people I was interacting with on all sides of the table, there has always been something missing.

Let me tell you it's a strange and uncomfortable place to find yourself in when you have achieved what so many others are dreaming of and are continuing to work really hard to reach and may never get there- a decent salary with lots of perks including company cars and a comfortable life but to still feel there must be more-something is missing. It's a sad and scary feeling, one begins to question their sanity because along with all of that comes the feelings of guilt for seeming ungrateful for everything offered to them. It's a dreadful and unhealthy place to be.




The Shift...

Then one day the shift happened. The mindset changed while listening to various country songs and podcasts over the course of a few months- a luxury afforded to one whom is on the road most of the day for their job. In these songs and podcasts questions were asked-

  • When was the last time you did something for the first time?

  • What would your younger self be sad or disappointed that you gave up or stopped doing?

  • What would your younger self be happy or proud that you have done or are doing?

  • If you didn't have family or financial obligations that you have now and could be doing anything you want- deep down what is it?

  • What is that "thing" that makes your soul sing, that makes your heart happy?

  • How would you serve?

  • Are there things that you absolutely love to do? How can you do them and serve at the same time?

  • If tomorrow you had to do for free, what you are doing today, would you be as passionate about it?

  • Look around at the what the world needs, what's missing? Where's the gaps? Can you fill the gap?

And the biggest question of them all- THEN WHY AREN'T YOU DOING THAT???

What's stopping you?

  • Too old? Nope.

  • Can't afford it? Nope-can always do it or participate as a side hustle until it takes off.

So why not? What's your purpose? Your thing. Your reason for being here? It's not to work, sleep repeat with no passion behind it, lining CEO's pockets while missing your kids teenage years & spreading yourself so thin that you have nothing left for yourself or the people that matter most to you (which sadly was my reality).





The Lightning Strike


When those questions were posed over months and months (they didn't happen all in one day) they were asked in various forms and the answers percolated to the top where I couldn't ignore them any longer. The day it clicked it was like a lightning strike and suddenly, no holds barred, this is it, I found my thing!



Thanks for reading!

Check out The Back Story: Part 2! Coming Soon!

Subscribe for updates, then you'll be first to know when the next post is live!

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 Niagara Region's NEW mobile hair service, offering haircuts and sets in your home. Cocoon Mobile Hair Service exclusively specializes in supporting clients with anxiety/mental health challenges, sensory or mobility issues and disabilities with an emphasis on Fibromyalgia, Dementia/Alzheimer's and Autism. 

Cocoon MHS is LGBTQ2S+ inclusive and is committed to creating gender affirming safer spaces and haircut experiences.

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